“Milligan know how to drive a holistic project – they know the market and the connections that will make things happen.”

Long before experiential retail, or tech-immersive experiences, Milligan was putting customer experience at the heart of what we do. As new formats have evolved and customer expectation has shifted through and beyond the experience economy, for us, nothing has changed.

Through insight, data-led research, marketing and the curation of brand and place we continue to champion (the end) customer and their needs and wants. In team Milligan, we bring together expertise in placemaking, the events, the sports and leisure sector and from across all formats of retail and commerce. With skilful partners we understand in rich detail how different demographics interact in physical spaces whether that be for work, rest or play.

We understand the importance of brand and promise and how to weave technology and convenience together to excite and inspire visitors and customers from all backgrounds, whatever their motivation.

Explore our projects:

Center Parcs; Peak Gateway; Camden; Mailbox